Building Consultative Relationships
As Dr. Barbara Fredrickson’s research noted, being more socially connected makes us more resilient mentally and physically and helps build trust. This is more important more than ever in times when we cannot connect in person. While we may be physically distant at this time, we still have tools to connect with each other.
This session ties improv to building long-term relationships and how those tools can be used for business consultants, project managers, and anyone looking to be more effective at influencing inside and outside their organization.
Specific learning outcomes will be personalized for your audience and will vary depending on which training format you select and will cover:
- Effective consultative relationship techniques
- How understanding motivation can lead to more successful communication
- Time to learn and practice collaboration techniques for cross-functional efficacy
- Time to learn and practice techniques for effective questioning
This topic, and so much more, is covered in our Amazon® Best Selling book, The Improvisation Edge: Secrets to Building Trust and Radical Collaboration at Work, by ImprovEdge CEO, Karen Hough.
Food for thought:
Customers no longer base their loyalty on price or product. Instead, they stay loyal with companies due to the experience they receive.
Very engaging! Love the focus on getting everyone to participate and step out of their comfort zone a little.